We developed an AI-driven support agent for Mählers, providing drivers with real-time assistance and quick access to documentation.

Mählers faced the challenge of creating a system that could provide immediate and accurate answers to drivers' questions, based on existing documentation. It was important to ensure that the information provided was correct and did not contain any fabricated or so-called 'hallucinated' answers. The responses had to be strictly based on the available documentation.

By providing Mählbot to drivers via the Mählers MC3 app, Mählers can not only offer an extended display for drivers but also a powerful support tool that effectively assists the driver by delivering immediate and understandable answers to their questions.

Mählbot has proven to be a valuable tool that effectively supports drivers of Mählers products by offering a fast and accurate support tool.